Order confirmations and status updates, abandoned-cart reminders and review requests — triggered by your WooCommerce store through the WordPress plugin or a direct store connection.
What WooCommerce can trigger
Order created & updated — Confirmation the moment the order is placed, and a message as it moves through your statuses.
Abandoned-cart reminders — The plugin detects carts that never checked out and sends a nudge once per cart.
Review requests — A follow-up after delivery asking for a review, scheduled by the plugin.
Payment links — Confirm cash-on-delivery or collect prepayment with a Razorpay link in the chat.
Connecting it
Connect the store — Through the WatsBizz Connect plugin, or directly with your WooCommerce API keys — the store registers its webhooks automatically.
Pick the events — Order created, order updated, cart abandoned, review request.
Send a test order — Place a test order and watch the confirmation arrive on WhatsApp before switching it on.
The WooCommerce module is included on every plan.
Messages send from your own WhatsApp number, linked by scanning a QR code the way WhatsApp Web is linked. This is not the official WhatsApp Business API: there is no Meta approval queue and no template review, and in exchange the linked phone must stay online and only people who opted in should be messaged. See how it works.