A WhatsApp chatbot that answers at 2 am and hands over at 9
Visual flows and an AI agent resolve the routine questions on your own number; when a customer gets stuck, the conversation lands in your team’s inbox with the full history.
What you get
AI Chatbot — An AI agent that answers customers around the clock and can take real actions on your behalf.
Visual Flow Builder — Drag-and-drop conversation flows with conditions, actions and built-in analytics — no code.
Auto-Escalation — Detects frustrated customers and hands the chat to a human agent automatically.
Multi-Language Replies — Detects and remembers each customer’s language so the bot always replies in their tongue.
Website Chat Widget — Embeddable widget that turns website visitors into WhatsApp conversations — with impression/open tracking.
Quick Replies — Saved canned responses agents can drop in with one click.
Live Chat Inbox — Real-time, shared team inbox for handling customer conversations together.
Message Templates — Reusable rich templates — buttons, lists, carousels, media — for consistent, on-brand messaging.
Bot first, humans when it matters
Connect your AI provider — Add your own AI provider key in Settings, or start with flows only — no AI required for menus and FAQs.
Build a flow or enable the agent — Drag conditions, actions and button messages into a flow; let the AI agent handle open-ended questions.
Hand over when it matters — Auto-escalation detects a stuck or unhappy customer and routes the chat to a person in the shared inbox.
Messages send from your own WhatsApp number, linked by scanning a QR code the way WhatsApp Web is linked. This is not the official WhatsApp Business API: there is no Meta approval queue and no template review, and in exchange the linked phone must stay online and only people who opted in should be messaged. See how it works.