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Refunds and cancellation

How to cancel and how refunds are handled.

There’s no cancel button in the dashboard yet. To cancel, contact support by email or WhatsApp and tell us the email address your account is registered to.

• Auto-renew: we turn it off with the payment gateway so you aren’t charged again, and confirm once it’s done. Contact us before your next renewal date.
• One-time payments and lifetime plans: nothing renews automatically, so there’s nothing to cancel — a monthly or yearly plan simply ends if you don’t renew it.

Either way, you keep access until the end of the period you’ve already paid for. Cancelling doesn’t delete your account or your data.

Payments are non-refundable — the free trial is there so you can try WatsBizz before you pay. The only exceptions are a charge made in error — such as a duplicate payment, or a renewal charged after you asked us to cancel auto-pay — which we put right, and a refund Indian law requires; our Refund & Cancellation Policy explains both. If you believe you were charged in error, contact support with your payment reference.

Related guides

• Plans, billing and upgrades
• Manage your profile and account
• Accepted payment methods
• How subscription renewals work
• What happens when my plan expires
• Download invoices and GST details

Back to the WatsBizz Help Center.